We needed a way to get our middle managers out of silos and working more collaboratively.
Significant changes to how we were structured and how we delivered IT services resulted in our having difficulty satisfying client needs with strong business solutions. BridgePoint Effect helped us redesign an existing leadership development program to include their ThinkUP Framework™. Given a transparent and trusted process our IT Directors learned to collaborate across functions, let go of the belief they had to have all the answers, and stepped into the role of thinking facilitators. As a result, silos came down, client satisfaction went up and staff were better engaged in finding business solutions.