Case Study: Creating New Responses in Our Work
The Challenge
Facing pressures to service delivery and a decrease in budget, this client wanted to remind managers and staff of the organization’s
The challenge here was to deliver learning to managers and staff that opened everyone to new possibilities, aligned to key messages about changes in the
Our Solution
We wanted individuals to understand their personal responsibility to finding new ways of working and we wanted to deliver the training in a way that modelled the behaviours they would need to learn to
Rather than run a standard training, we framed the training as a problem-solving workshop. By collaborating with our client, we landed on a personal challenge for everyone in the group to explore during the workshop: “How might I use creative thinking, take risks and challenge assumptions as we learn new ways to achieve our vision?”
After presenting the challenge to the group at the workshop, we delivered content that put creativity into a work context and made specific links to how creative thinking helps people in organizations solve the challenges that come with making
The Result
The workshop delivered practical tools and processes for doing work in new ways and creating more value for clients, despite a decreasing budget in the organization. More importantly, individuals and teams were able to use the tools and processes to identify specific places where they could use creative thinking, take risks and challenge assumptions. Individuals and teams had tangible examples of how to behave, and how to balance the need to be creative and overcome the risks of doing things differently. The workshop opened
Asked what they liked, learned or found surprising about the workshop, managers and staff said:
“I didn’t think I was creative – you showed me how I could contribute at work.”
“With these tools, it will be easier to come up with new ways of doing our work, and work productively together.”
“I didn’t realize being
“This will make the changes ahead a lot more enjoyable.”
Take Your Team from Lagging to Thriving